Return to previous page

Installation probs with Lifestyle Template

This topic has 6 replies, 3 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

dietschanaina

Participant

July 16, 2018 at 11:05

hey there,

I have issues with the installation of the Lifestyle Template.
I tried to upload the zip-file in wordpress, but after I pressed “start installation” the system does nothing for quite a while and then shows an error “the link you used is wrong or not available”?!?!

I tried to transfer the unzipped file via ftp. that did work, so I found the Lifestyle theme in my theme gallery, it had a normal demo-picture (ONE DEMO PICTURE), but as soon as I press “show demo” I get a lot of errors and a very chaotic layout. I tried to activate lifestyle, just to see what happens then, but the custumizer was a total mess and I got heaps of errors. However I did install a lot of plugins as suggested, but the errors still remained.

I installed the PHP Info-Plugin and figured out that the upload_max_filesize is too low. It should be 30M minimum , but it was only 8M. I changed it to 40 in my PHP settings.
But I couldn’t check if the file_get_contents() function is enabled or not. The PHP settings do meet the other installation requirements, such as version, execution time and memory limit.

No idea how to fix that anymore 🙂 Totally lost. I put the PHP Information in the Private Content.
thanks.
Janina

Please, contact administrator
for this information.

#196709 Copied Theme version: latest

5 Answers

Rose Tyler

Support staff

July 16, 2018 at 15:56

Hello,

Thanks for contacting us.
Please provide us with temporary wp-admin and FTP access so we can take a closer look.
You may contact hostings provider about file_get_contents() fuction.

Regards

#196759 Copied

dietschanaina

Participant

July 16, 2018 at 16:23

Hey,

you find the temporary wp-admin and FTP access via private content.

Please, contact administrator
for this information.

#196768 Copied Theme version: Lifestyle

Olga Barlow

Support staff

July 17, 2018 at 14:20

Hello,

Check now.

Regards

#196846 Copied

dietschanaina

Participant

July 17, 2018 at 18:06

Yes it’s working. Thanks very much. :- )

Can you tell me what went wrong with my installation?
regards
Janina

#196869 Copied

Rose Tyler

Support staff

July 18, 2018 at 07:31

Hello,

You’re welcome!
We’ve uploaded theme via FTP without problems.
Feel free to ask if you have any other questions.

Regards

#196887 Copied
Viewing 6 results - 1 through 6 (of 6 total)