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Account Creation problem - by ncgti55 - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Jack Richardson

  • Avatar: ncgti55
    ncgti55
    Participant
    April 5, 2017 at 14:50

    A customer tried to order and set up an account in the checkout process.

    They were not able to do so and got the following error:

    SyntaxError: Unexpected token < in JSON at position 0

    Can you help with this?

    Please, contact administrator
    for this information.
    #158850 Copied
    6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 6, 2017 at 14:16

    Hello,

    Please provide us with wp-admin credentials in private content area.

    Regards,
    Jack Richardson.

    #158961 Copied
    Avatar: ncgti55
    ncgti55
    Participant
    April 6, 2017 at 14:34

    see private content

    Please, contact administrator
    for this information.
    #158963 Copied
    Avatar: ncgti55
    ncgti55
    Participant
    April 10, 2017 at 11:46

    Any updates?

    #159320 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 10, 2017 at 11:51

    Hello,

    I’ve checked account creation when placed order and there were no any errors http://prntscr.com/eun199
    Test account and order have been removed.

    Regards,
    Jack Richardson.

    #159321 Copied
    Avatar: ncgti55
    ncgti55
    Participant
    April 10, 2017 at 13:53

    Ok, thanks.

    But what does that error message mean (or indicate)?

    #159346 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 13, 2017 at 11:56

    Hello,

    It means there was syntax error in a script.

    Regards,
    Jack Richardson.

    #159969 Copied
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