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Couple of questions - by JVTuannn - on WordPress WooCommerce support

This topic has 29 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

JVTuannn

Participant

March 7, 2021 at 19:50

I imported the theme Headphones and have some questions.
1) How do I add a collection page?
2) How can I add blogs on the homepage?
3) The single product on the homepage, how do I add trusted badges below the Buy Now button?
4) On the productpage you see the 4 green icons, how can I change them?
5) How can I add tabs?
6) How can I change the usd sign to euro
7) Is it possible to add sections from other themes from 8theme to the imported theme?

#278183 Copied Theme version: 1

28 Answers

JVTuannn

Participant

March 8, 2021 at 16:48

Someone?

#278275 Copied

Rose Tyler

Support staff

March 9, 2021 at 12:06

Hello,

Sorry for the delay in answering.
1) Please describe in more detail what exactly page do you mean.
2) Edit page using Elementor > add one of these elements – http://prntscr.com/10gzlz4 http://prntscr.com/10gzm9w
3) You can’t add it for the Home page only. Go to Theme options > WooCommerce > Single product builder > edit the content
4) Enable Elementor for static block – http://prntscr.com/10gzoxa > edit http://prntscr.com/10gzq9s
5) Theme options > WooCommerce > Single product builder > Tabs, for example – https://prnt.sc/10gzrlb
6) WooCommerce > Settings > Currency options
7) Yes, use our Studio – edit page using Elementor > click here – http://prntscr.com/10gztfd > http://prntscr.com/10gzu11

Regards

#278411 Copied

JVTuannn

Participant

March 9, 2021 at 19:44

For number 3 I added different icons. I changed the size to 50×50 but its still big. Also on the homepage I changed the icons to 50X50 and its still big..

#278506 Copied

Rose Tyler

Support staff

March 10, 2021 at 08:33

Provide temporary wp-admin access, so we can take a closer look.

Regards

#278550 Copied

JVTuannn

Participant

March 16, 2021 at 20:07

Private Content

Please contact administrator
for this information.

#279644 Copied

Robert Hall

Support staff

March 17, 2021 at 08:00

Hello JVTuannn,

We do not able to access your website because Your website login are not working.

Please send us highlighted screenshot of your image where you are facing the issue.

Robert Hall

#279679 Copied

JVTuannn

Participant

March 19, 2021 at 19:20

https://prntscr.com/10q6vtx here on the front end its this big, and when im editing it with elementor its normal size > https://prntscr.com/10q6yfi

#280183 Copied

Rose Tyler

Support staff

March 20, 2021 at 09:22

Hello,

Thanks for the reply. Here is what I can see on your site – http://prntscr.com/10qo4j9 Clear cache and check one more time.
If you need any assistance still, provide correct wp-admin access – http://prntscr.com/10qo4bv

Regards

#280223 Copied

JVTuannn

Participant

March 20, 2021 at 15:58

Can you check the productpage itself? In the front end when I save it nothing changes: http://prnt.sc/10qworf

Backend: http://prnt.sc/10qwph8

Also where does the second tab come from?

Please contact administrator
for this information.

#280258 Copied
Rose Tyler

Support staff

March 20, 2021 at 16:19
BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information! Use the Private content area http://prntscr.com/10guf2p to provide private info.

1) Edanble Elementor for products – http://prntscr.com/10qwy08 , then you will be able to edit this content https://prnt.sc/10qworf using Elementor, and changes will be visible.
2) Theme Options > WooCommerce > Single product builder > Tabs > Custom Tab 01

About icons on single product page, add the next code in Theme Options > Theme custom CSS:
```
.single-product .elementor-image-box-img img {
    max-width: 50px;
}
```
Regards
#280259 Copied
JVTuannn

Participant

March 21, 2021 at 13:46

Ah yes thanks for noticing!
One other question: how can I make a collectionpage? Because now I have 2 products.
Like: https://www.google.com/search?q=collectionpage+webshop&sxsrf=ALeKk03939u7srkAQOpyYaGBCV1ovWI-Ug:1616330736902&source=lnms&tbm=isch&sa=X&ved=2ahUKEwi86KWbtcHvAhU6IMUKHYoZAzgQ_AUoAnoECAYQBA&biw=1920&bih=937#imgrc=kPDjaiRirl74pM

#280319 Copied

JVTuannn

Participant

March 21, 2021 at 13:52

Ah nvm I have it!

#280320 Copied

Rose Tyler

Support staff

March 21, 2021 at 13:56

Hello,

Ok. Have a nice day!

Regards

#280321 Copied

JVTuannn

Participant

March 21, 2021 at 16:15

On mobile I see a big white space. It’s on the single product page. For example: https://hifreshsmile.com/blog/product/hifreshsmile-pro/?preview_id=340&preview_nonce=bab3a7a66d&preview=true

#280338 Copied

JVTuannn

Participant

March 21, 2021 at 16:16

Also on mobile http://prnt.sc/10robwm this Shop doesnt work

#280339 Copied

Rose Tyler

Support staff

March 21, 2021 at 16:21

Hello,

1) Download slick.min.js file from this page – https://dropmefiles.com/8k9jP , reupload the file into wp-content/themes/xstore/js/libs/ folder, via FTP. Then clear cache and check.
2) Theme Options > Mobile panel > delete all elements/sections and add them from scratch.

Regards

#280341 Copied

JVTuannn

Participant

March 21, 2021 at 20:05

Great! And the review part on the single product page. If someone is giving a review. Is it automated placing or should I approve it first?

#280362 Copied

Rose Tyler

Support staff

March 22, 2021 at 07:58

Hello,

Functionality/settings for reviews comes from WooCommerce plugin. Go to WooCommerce > Settings > Products > Reviews.
“Before a comment appears” you can manage via Dashboard > Settings > Discussion

Regards

#280373 Copied

JVTuannn

Participant

March 25, 2021 at 20:32

How can I delete this green thing when scrolling through the website? https://prntscr.com/10vcx5z

#281079 Copied

Rose Tyler

Support staff

March 26, 2021 at 11:12

I do not see it on your Home page. Is it solved?

Regards

#281153 Copied

JVTuannn

Participant

March 26, 2021 at 22:36

Hi Yes. But im still facing using with the icons that are big on the front end and normal in the back end.. https://prntscr.com/10wj3df

I also cleaned my cache…

Please contact administrator
for this information.

#281289 Copied

JVTuannn

Participant

March 26, 2021 at 22:38

Second thing also: I want a transparent navigation with using the current banner. How can I achieve this?

#281290 Copied

Rose Tyler

Support staff

March 27, 2021 at 15:35

Hello,

1) Here is what I cna see on your Home page – https://prnt.sc/10x4fx2 Is it solved?
2) Enable Header overlap via Theme Options and set transparent bacground. If you want to have such effect on Home page only, use Multiple headers – https://youtu.be/BpeXfzNwkOc

Regards

#281378 Copied

JVTuannn

Participant

April 2, 2021 at 18:41

Yes thanks its indeed solved. For my other shop I also bought this theme and I have some questions.
1) Check here: https://prntscr.com/112h0m6
I would like to have only an ATC button here. How can I achieve this?
2) https://prntscr.com/112h1p4
This image on the right side I want to place it all the way on the right like > https://prntscr.com/112h2d0

Please contact administrator
for this information.

#282345 Copied

JVTuannn

Participant

April 2, 2021 at 19:44

Also how do I change the dropdown burgermenu?

#282355 Copied

Rose Tyler

Support staff

April 3, 2021 at 09:15

Hello,

1) Theme Options > WooCommerce > Shop > Products Style > Add To Cart With Quantity > Off
2) Remove paddins for section and change width of column – http://prntscr.com/112yw70
3) Do you mean this – http://prntscr.com/112ywk7 ? Edit menu static block using Elementor – https://gyazo.com/bfac41c01c5e7b4c67e5ed98a3cbd882 > http://prntscr.com/112yy2h

Regards

#282396 Copied

JVTuannn

Participant

April 12, 2021 at 19:44

thanks. So ive updated the theme but the header is now different…

#283739 Copied

Olga Barlow

Support staff

April 12, 2021 at 20:08

Hello,

Do you have screenshot of the previous header? Your header looks nice https://prnt.sc/11axhoe because I don’t remember what header you had before.

Regards

#283747 Copied
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