Return to previous page

Image console error presents empty spaces

This topic has 6 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

Bruno8384

Participant

December 7, 2021 at 17:09

Hello,
Dear Olga
I attach links to the screenshots where the screenshot with the name three does not show any image from the product gallery. The product only has 2 images but when applying the arrows to see the other images, a view called 2/3 appears in the container that does not contain anything at all. This situation occurs in all products, if the product has more images, a view without image (without content) will always appear, which is annoying for the customer.
I hope I have been a little more explicit thanking you in advance for your help.
PD Attached as reference the diagnosis that Yith Badge sent us
supplier of discount badges for products

https://prntscr.com/226zbw1
https://prntscr.com/226zw0c
https://prntscr.com/22701j7
https://prntscr.com/2270521
https://prntscr.com/22711gm

Please, contact administrator
for this information.

#311169 Copied Theme version: 1.0.2 WooCommerce version: 5.0.9

5 Answers

Olga Barlow

Support staff

December 7, 2021 at 18:44

Hello,

The only one missing image that I can see on that page is image from the description https://prnt.sc/226poub and it’s not related to slider, that image just does not exist.
So, could you, please, explain in more detail? Maybe provide screenshots for better understanding.

Regards

#311187 Copied

Bruno8384

Participant

December 15, 2021 at 17:42

Dear Olga, I am already recovering from my health, so I resume our conversation.
I send you links where the images show how one of the views of the container is empty. I hope it will be explicit if you still have doubts about my explanation, I ask you to please send it to me this way.
Thanks Olga

https://prntscr.com/226zbw1
https://prntscr.com/226zw0c
https://prntscr.com/22701j7
https://prntscr.com/2270521
https://prntscr.com/22711gm

Please contact administrator
for this information.

#312047 Copied

Olga Barlow

Support staff

December 16, 2021 at 10:26

Hello,

Why didn’t you inform us that you use the nulled version of theme https://prnt.sc/238u31s ?

Regards

#312127 Copied

Olga Barlow

Support staff

December 16, 2021 at 10:37

Hello,

Issue with image counts caused by YITH WooCommerce Badge Management Premium plugin. We’ll check if we could add compatibility.

Regards

#312131 Copied

Olga Barlow

Support staff

December 17, 2021 at 10:30

Hello,

Check now, please.

Regards

#312284 Copied
Tagged: console, empty, error, image, spaces, themes, woocommerce, wordpress
Viewing 6 results - 1 through 6 (of 6 total)