Problem with Translation of Theme XStore

This topic has 7 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Giuseppe

  • Avatar: Giuseppe
    Giuseppe
    Participant
    May 24, 2023 at 10:28

    Hi,
    I have completely followed the tutorial to translate the theme but the strings are not translated. Can you help me please?

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2023 at 10:38

    Hello Giuseppe,

    Thank you for contacting us and for using XStore.

    Please provide temporary wp-admin access.
    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password.

    Kind Regards,
    8theme team

    Avatar: Giuseppe
    Giuseppe
    Participant
    May 24, 2023 at 11:15

    Here are the login credentials in the private area.
    Thank you!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2023 at 12:17

    Hello Giuseppe,

    Thank you for the response.

    What exactly tutorial did you follow? We do not see the Loco Translate plugin on your site. Please follow this article – https://xstore.helpscoutdocs.com/article/30-base-theme-translation and watch this video – https://youtu.be/WYBlzdJs5PU

    Thank you for your cooperation and we look forward to hearing from you soon after the Loco plugin installation in case you need further assistance from our side.

    Kind Regards,
    8theme team

    Avatar: Giuseppe
    Giuseppe
    Participant
    May 24, 2023 at 12:56

    Hello,
    after the procedure failed i uninstalled the Loco Translate plugin. After your request I have installed the Loco Translate plugin again. Now you can verify that in the plugin the strings are translated into Italian, but in the frontend the strings remain in English (for example “My Wishlist” and “No products in the wishlist”).
    I ask you to help me.

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2023 at 13:16

    Hello Giuseppe,

    Thank you for the response.

    1/ You need to rename https://prnt.sc/9TCsvizeA_qn file to xstore-core-it_IT.po and

    2/ https://prnt.sc/0zh_cCk1qOMm , so we added translation for the theme – https://prnt.sc/fqN9YVGFGmFs You can find and translate strings now.

    3/ Theme options > WooCommerce > Built-In Wishlist > translate strings there also.

    We hope this information is helpful.

    Kind Regards,
    8theme team

    Avatar: Giuseppe
    Giuseppe
    Participant
    May 24, 2023 at 15:09

    Thank you very much!

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