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Impossible to add file translation with loco

This topic has 4 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: Chris0483
    Chris0483
    Participant
    May 10, 2023 at 18:44

    Hello

    I can’t add file translation in french with loco.
    Can you check it please ?

    best regards

    Please, contact administrator
    for this information.
    #356287 Copied Theme version: 9.1.3 WooCommerce version: 7.7.0
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 11, 2023 at 06:31

    Hello @Chris0483,

    We have logged into your site and found that the French language translation file is already present and functioning properly. Please refer to the screenshots below and try clearing the cache of your site and check back again.

    https://postimg.cc/jnP73MMJ
    https://postimg.cc/ZWd6WK8L

    Best Regards,
    8Theme’s Team

    #356309 Copied
    Avatar: Chris0483
    Chris0483
    Participant
    May 11, 2023 at 08:56

    Hello Sir

    But here is not translated and I can’t add translation unfortunately…

    https://postimg.cc/2qyY9zXQ
    https://postimg.cc/jDZKhWvq

    Best regards

    Chris

    #356329 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2023 at 09:42

    Hello @Chris0483,

    Thank you for your response.

    We’ve synchronized transition files, please clear the cache and check now.
    Also, watch this video – https://youtu.be/eiEFKuNtCFM

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #356337 Copied

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