Out of order display of categories in list on product page meta

This topic has 2 replies, 2 voices, and was last updated 1 weeks ago ago by Jack Richardson

  • Avatar: goducks
    goducks
    Participant
    September 10, 2024 at 18:42

    Hello, a client is using categories as display for the size of their rugs both for organization and for use in the product Meta. When the Meta is being displayed on the product page, those categories are not displaying in any particular order and it’s quite confusing as a customer. Is there a way to solve this?

    I have attached the screenshot of this issue. You can see that instead of the sizes going in numerical order, it starts with a product sized with a five, then a six, then a FOUR, then a seven. Being able to have them displayed in proper numerical order would be wonderful. How can accomplish this?

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    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2024 at 09:27

    Dear @goducks,

    Thank you for reaching out to us.

    We regret to inform you that we currently do not have a ready-made solution that directly addresses your request. It appears that your query requires more specialized customization beyond our standard support services.

    Should you wish to pursue this further, we kindly invite you to submit a request for customization at your earliest convenience. Please use the following link to proceed: https://www.8theme.com/account/#etheme_customization_panel.

    We appreciate your understanding and look forward to assisting you.

    Best regards,
    Jack Richardson
    The 8Theme Team

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