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Product images have changed style, should be thumbnails at the bottom on single product page

This topic has 10 replies, 4 voices, and was last updated 2 months ago ago by Andrew Mitchell

Applesandcider

Participant

July 16, 2024 at 09:19

Hi,

My product images are supposed to be shown with thumbnails at the bottom on my single product page, but they’re looking like this instead, not sure what option I changed but can’t change it back now…

Please let me know how to revert to thumbnails at the bottom? Thanks

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#405009 Copied Theme version: 9.3.15

9 Answers

Applesandcider

Participant

July 16, 2024 at 09:24

Please see video of it happening when you click onto a single product page, and also watch what happens to my black slider section in the lower header.

Thanks

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#405010 Copied

Applesandcider

Participant

July 16, 2024 at 09:30

Just tried your advice that you gave here https://www.8theme.com/topic/product-image-flip-option-not-working-now-only-shows-front-image-only/

And that worked.

Please let me know the situation when you find out why it’s happening all of a sudden and if I need to now keep that setting disabled?

Thanks!

#405015 Copied

Rose Tyler

Support staff

July 16, 2024 at 09:32

Hello Applesandcider,

Thank you for contacting us and for using XStore.

We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://xstore.helpscoutdocs.com/article/158-how-to-use-xstore-patcher

Should you require any further assistance, please do not hesitate to contact us.

Warm Regards,
The 8Theme Team

#405016 Copied

Applesandcider

Participant

July 16, 2024 at 09:48

Okay thanks I’ve done that. Can I re-enable the “Disable Theme Swiper JS” option or I should leave it as disabled?

#405030 Copied

Rose Tyler

Support staff

July 16, 2024 at 09:52

Hello Applesandcider,

Please try to re-enable the option and let us know the result.

Warm Regards,
The 8Theme Team

#405036 Copied

Applesandcider

Participant

July 16, 2024 at 10:01

Looks like it’s working again, thanks.

However I have noticed another issue that was previously fixed relating to my footer, as seen here – https://www.8theme.com/topic/sticky-sidebar-going-into-footer-section/#post-404426

…Is now occuring again. Your colleague switched the setting of the sidebar widgets off from lazy loading and that worked, since then I haven’t touched the settings but the footer issue is now occuring again.

Wondering if its related to this update also.

Otherwise I will create a new ticket if it’s not related.

Thanks

#405044 Copied

Jack Richardson

Support staff

July 16, 2024 at 13:22

Hello @Applesandcider,

We currently don’t see any issues as described in your topic. Could you please, verify if the footer overlay issues persist or create a new topic if there is such issue again with the details of reproducing steps.

Kind regards,
Jack Richardson
The 8theme’s team

#405133 Copied

Applesandcider

Participant

July 16, 2024 at 13:51

It seems fine now, thanks 🙂

#405149 Copied

Andrew Mitchell

Support staff

July 16, 2024 at 13:51

Dear Applesandcider,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#405150 Copied
Tagged: product images, seo friendly, single-product page, thumbnail style, website design, woocommerce themes, wordpress
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Product images have changed style, should be thumbnails at the bottom on single product page

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