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Sharing mobile version on xstore demo url

This topic has 4 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

Ugo Dionisio

Participant

September 12, 2023 at 08:41

Hi,
i have a problem with sharing on mobile.
If I share the homepage, the url of the xstore demo version is shared
I checked all the links and cleared the cache but I can’t find the problem
Regards

#367273 Copied Theme version: 9.1.13 WooCommerce version: 8.0.3

3 Answers

Tony Rodriguez

Support staff

September 12, 2023 at 08:51

Hello, @Ugo Dionisio,

Thank you so much for purchasing our theme and contacting our support center.

We regret to inform you that your recent request was somewhat unclear to us. In order to assist you more effectively, we kindly ask you to provide a more detailed description of your issue.

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Also, create temporary wp-admin access, so we can check your settings.

We appreciate your understanding and cooperation in this matter.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#367274 Copied

Ugo Dionisio

Participant

September 12, 2023 at 08:53

I solved it with a mass replacement of the URL on the database
Thank you all the same
Best regards

#367275 Copied

Tony Rodriguez

Support staff

September 12, 2023 at 08:58

Hello, @Ugo Dionisio,

We are glad to hear that you were able to resolve the issue with a mass replacement of the URL in the database. Your proactive approach is commendable, and it’s great to know that the problem has been successfully addressed.

If you ever encounter any more issues or have further questions in the future, please don’t hesitate to reach out to us. We’re always here to assist you.

Thank you for choosing our services, and we look forward to supporting you in the future.

Have a nice day!

This topic is now closed.

Best Regards,
8Theme’s Team

#367278 Copied
Tagged: demo link sharing, ecommerce themes, mobile version redirect, responsive design, website development, woocommerce themes, wordpress
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