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Ha ocurrido un error al actualizar XStore: No se ha podido descomprimir el paque

This topic has 2 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Rose Tyler

  • Avatar: Cristian
    Cristian León
    Participant
    February 3, 2021 at 03:24

    Ha ocurrido un error al actualizar XStore: No se ha podido descomprimir el paque
    Que puedo hacer ??
    Tengo ese problema al intentar actualizar el theme xstore

    Ha ocurrido un error al actualizar XStore: No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #271940 Copied Theme version: 7.2.4
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2021 at 11:22

    Hello,

    Thanks for using our theme.
    Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
    OR update the theme via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update
    https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

    #272016 Copied
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