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11-30 Changes are not being saved to the front page or header

This topic has 6 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

Charles Siritho

Participant

November 30, 2022 at 22:20

Hello,

I have enabled the “main” theme and exported all the changes made in the child theme, when you view the page, the colors are different and some elements will not load.

When I go to edit the website in xstore, it looks perfectly fine.

#340171 Copied Theme version: .8.3.8 WooCommerce version: Latest

5 Answers

Tony Rodriguez

Support staff

December 1, 2022 at 05:42

Hello, @Charles Siritho,

I have just checked your site now and it is showing like this to me: https://ibb.co/kGbsYt9 if you think it is incorrect then please activate the Child theme again and share your site WP Admin URL and Credentials with me here in the private content area of this topic, so that I will further check it for you on your site.

WP Admin URL:
WP Admin Username:
WP Admin Password:

And if it is showing fine to me, then it must be the cache issue at your end nothing else.

Regards 8Themes Team.

#340182 Copied

Charles Siritho

Participant

December 22, 2022 at 21:59

I have send a private content area

Please contact administrator
for this information.

#342189 Copied

Tony Rodriguez

Support staff

December 23, 2022 at 07:43

Hello, @Charles Siritho,

I have checked your issue by login into your site. The parent theme is activated and then I try to edit the site and made a change in it and it works fine there is no issue. I have recorded a video for you please watch it completely: https://streamable.com/r6a2u1 please check back to your issue after clearing the browser cache.

Regards 8Themes Team.

#342206 Copied

Charles Siritho

Participant

December 24, 2022 at 23:21

Can you try editing the “single product page” to see if you are getting strong errors there?

#342274 Copied

Tony Rodriguez

Support staff

December 26, 2022 at 05:22

Hello, @Charles Siritho,

I have again checked your site now and there is no storage problem, please watch this complete video I have captured for you: https://www.veed.io/view/1cd3a343-a853-4fdb-8a7f-a104b9b5b5c6?sharingWidget=true&panel=share

Regards 8Themes Team.

#342293 Copied
Tagged: changes, front-page, header, saving, themes, woocommerce, wordpress
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