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Latest xstore update - by Lili198 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

  • Avatar: Lili198
    Lili198
    Participant
    April 10, 2021 at 07:51

    New theme update Xstore is not working, I want to return my money . I understand your openness for helping , but should I contact support for every theme update? Believe me. A whole day while I was trying to fix it, I watched all the videos. Is this really ?

    #283426 Copied Theme version: 7.2.6 WooCommerce version: 5.7
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2021 at 08:01

    Hello,

    Thanks for using our theme.
    A lot of customers use XStore and do not face any errors with the update.
    Please describe your problem in more detail and we will help you. Why do you think that the support should be contacted every time about the update?
    Please provide us with text of the error or a screenshot, and we will guide you.
    Waiting for your reply.

    Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with the URL via the Private Content area.

    If your issue is “PCLZIP_ERR_BAD_FORMAT (-10)”, try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465

    Regards

    #283427 Copied
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