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Newsletter Pop Up on when entering store, and on Carousel Anything Widget

This topic has 4 replies, 2 voices, and was last updated 19 hours, 1 minutes ago ago by Tony Rodriguez

carliczyk

Participant

September 14, 2024 at 02:48

Hello,

I need some help configuring the newsletter pop up. I have added it to my header, but I don’t see the options to configure it in the Appearance > Customize

I would like it to pop up once a user enters the website, and I would also like to make a link to it from the content in the “Carousel Anything” widget that I have in the header.

Thanks for your help

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#414338 Copied Theme version: 9.3.15

3 Answers

Tony Rodriguez

Support staff

September 14, 2024 at 09:14

Hello, @carliczyk,

Thank you for contacting us and for using XStore.

There are two header builders, We recommend you, please use one header builder at the same time to avoid any inconvenience.

1/ Header builder via Elementor
2/ Header builder via customizer

1/ If you are utilizing the header builder feature through Elementor, we kindly ask you to follow these steps to configure your newsletter widget according to your requirements:

1. Navigate to XStore Builders.
2. Select ‘Header Builder via Elementor’.
3. Click on ‘Edit Header Template’.
4. Add or configure the newsletter widget as needed.
5. Ensure to update the changes once completed.

2/ If you are utilizing the header builder through the customizer, kindly proceed to XStore Builders, select ‘Header Builder via Customizer’, and then choose ‘Header Builder > Newsletter’.

For detailed instructions, please refer to our theme documentation available at: [XStore Newsletter Popup Documentation](https://xstore.helpscoutdocs.com/article/162-xstore-newsletter-popup).

We trust this information will be of assistance to you.

Best Regards,
The 8Theme Team

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carliczyk

Participant

September 17, 2024 at 21:09

I have added it to my header via the Elementor builder.

I would like it to pop up once a user enters the website, but I still don’t see the options to configure it in the Appearance > Customize how its outlined in the doc you just sent.

And I would like to make a link to it from the content in the “Carousel Anything” widget that I have in the header, not use the newsletter button. (screenshots attached in original message).

I tried creating a static block so that I could use it in the “Carousel Anything” widget but for some reason the newsletter button is grayed out and not available to use with the static blocks?

Thanks for your help

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Tony Rodriguez

Support staff

September 18, 2024 at 08:22

Hello, @carliczyk,

1/ We have noted your recent attempt to add a header using the Elementor builder. Regrettably, we must inform you that our current configuration does not support this feature directly through Elementor.

We value your input and encourage you to share this request on our Taskboard, accessible at (https://www.8theme.com/taskboard/). Should your suggestion garner significant support from other users, our development team will consider incorporating this feature in a future update.

In the meantime, we invite you to explore the available option to customize the header under the “Under Header” section via the customizer. For your reference, please see the attached image which guides you through this alternative method.

Thank you for your understanding and cooperation.

2/ We would like to inform you that various widgets are available in different editors (for example, single product builder or archive builder https://xstore.helpscoutdocs.com/category/182-xstore-builders). Consequently, you may observe them as being locked in areas where their use is not intended. Please be assured that this is standard behavior.

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

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Tagged: carousel anything widget, customizable pop up themes, effective ecommerce tools, engaging woocommerce widgets, newsletter pop up, store entry pop up, wordpress woocommerce themes
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