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Fatal error WooPress WordPress Theme 6.3.8 and WooPress Core Plugin 1.3.2

This topic has 7 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

macvan

Participant

February 21, 2023 at 09:44

Hi,

I have a fatal error on my website while connecting to the admin
here are the error message
WooPress This theme failed to load properly and was paused within the admin backend.
and for Woo core plugin
Une erreur de type E_ERROR a été causée dans la ligne 42 du fichier /www/prodidf_911/public/wp-content/plugins/woopress-core/inc/functions.php. Message d’erreur : Uncaught Error: Call to undefined function etheme_get_option() in /www/prodidf_911/public/wp-content/plugins/woopress-core/inc/functions.php:42 Stack trace: #0 /www/prodidf_911/public/wp-includes/class-wp-hook.php(308): et_dequeue_ult_scripts(”) #1 /www/prodidf_911/public/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /www/prodidf_911/public/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /www/prodidf_911/public/wp-includes/script-loader.php(2012): do_action(‘wp_print_script…’) #4 /www/prodidf_911/public/wp-includes/class-wp-hook.php(308): print_head_scripts(”) #5 /www/prodidf_911/public/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #6 /www/prodidf_911/public/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /www/prodidf_911/public/wp-admin/admin-header.php(146): do_action(‘admin_print_scr…’) #8 /www/prodidf_911/public/wp-admin/plugins.php(605): require_once(‘/www/prodidf_91…’) #9 {main} thrown

Thank you for your help

Please, contact administrator
for this information.

#347609 Copied Theme version: 6.3.8 WooCommerce version: 7.3.0

6 Answers

macvan

Participant

February 21, 2023 at 10:29

Hi,

It seems to be caused by an activation problem
I have 3 websites using woopress theme and it seems I used one activation code on 2 or 3 websites
Now I have 3 licenses, but I cannot desactivate the license as Theme is not loading
Is it possible to reinitaiize the activation on the 3 weebsites so I can enter again the activation code?
You will find my 3 activation code in private area and the urls of the website

thank you

Please contact administrator
for this information.

#347619 Copied

macvan

Participant

February 21, 2023 at 14:28

HI,

I don’t know if you have done someting but
https://pro.distillerie-isle-de-france.fr/ is ok now
with activation code
1a77************

Please see my message in private area for the 2 other website

Please contact administrator
for this information.

#347661 Copied

Rose Tyler

Support staff

February 27, 2023 at 10:33

Hello, Macvan,

We apologize for the long delay in responding. We have updated the archives of the theme and Core plugin, which can be downloaded from this page – https://www.8theme.com/downloads. We suggest that you update WooPress theme and WooPress Core plugin on your sites to resolve the issue.

Kind Regards,
8theme team

#348161 Copied

macvan

Participant

April 7, 2023 at 08:15

Hi,

I hope you are well
I have again a critical error cause by your theme.
I will try to update woopress theme and woopress core to solve it, but it is really painful

Thanks

#352607 Copied

macvan

Participant

April 7, 2023 at 08:42

Hi,

The update from yesterday 23/04/06 of woopress core was the cause of the critical error, after updating it, it works

Thanks

Antonin

#352611 Copied

Rose Tyler

Support staff

April 7, 2023 at 09:48

Hello, Macvan,

Were all problems solved?
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#352623 Copied
Tagged: 1.3.2, 6.3.8, fatal error, plugin, theme, woocommerce, woopress, wordpress
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