Return to previous page

Wzone – NO PA API Keys product import issues.

This topic has 8 replies, 4 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

DD

Participant

December 1, 2022 at 06:56

Hello there,
We are getting issues importing products from amazon using the Wzone – NO PA API Keys process. When we tried to import the product & it showed errors as “Invalid Product” & “Error trying to add product to database.”
please find the attached screenshot.
https://prnt.sc/fwM2g4I4fXmU
https://prnt.sc/hvtp5Z0PGK7B
We have checked the documentation and checked the plugin cron job setting and two cron jobs are working.

Please check and let us know where are missing any setting.
Thank you
DD team

#340188 Copied Theme version: 8.3.7 WooCommerce version: 7.1

7 Answers

Tony Rodriguez

Support staff

December 1, 2022 at 07:36

Hello, @DD,

Could you please try to check the issue with the default WordPress theme like “Twenty Twenty Two” I don’t think that it’s our theme issue? But if it works fine with the default theme then please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL: and
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check your issue on your site.

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins as well.

Regards 8Themes Team.

#340196 Copied

DD

Participant

December 1, 2022 at 10:44

Hello there,
We have changed the theme as suggested by you and then product import but face the same error again.
please find the login details for the site.
Thank you

Please contact administrator
for this information.

#340218 Copied

Rose Tyler

Support staff

December 1, 2022 at 12:26

Hello,

It means the problem is independent of our theme.
Contact support of the plugin to get assistance – https://codecanyon.net/item/woocommerce-amazon-affiliates-wordpress-plugin/3057503/comments Try to search for similar errors in comments section of the plugin and try sagested solutions.

Regards

#340243 Copied

DD

Participant

December 1, 2022 at 12:51

Hello,
Thanks for your quick response but we did search the comment link you shared and we don’t find any relevant info. We thought we can raise a ticket with them but they need a license key for that. Since there was a mention of a premium Wzone plugin we thought we will get support for that.
Thank you
DD team

#340245 Copied

Rose Tyler

Support staff

December 1, 2022 at 13:32

Hello,

1/ Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
2/ https://prnt.sc/uM4IRZ6ano4B
and https://prnt.sc/jP5pN-69si2K
find more – https://codecanyon.net/item/woocommerce-amazon-affiliates-wordpress-plugin/3057503/comments?term=Error+trying+to+add+product+to+database&from_buyers_and_authors_only=0&order_by=relevance

Regards

#340248 Copied

masacode

Participant

March 30, 2023 at 17:30

wzon is asking activation key, do i need to go and pay it on ThemeForest?

#351787 Copied

Rose Tyler

Support staff

March 31, 2023 at 09:03

Hello, Masacode,

Thank you for choosing XStore as your WooCommerce WordPress theme.

You can use this code for the WooZone – m8xqWJ_8theme

Kind Regards,
8theme team

#351848 Copied
Tagged: import, issues, product, woocommerce, wordpress, wzone
Viewing 8 results - 1 through 8 (of 8 total)